Services offered by JCSE
Professional services in support of .. digital transformation.
the jcse Professional Service Offerings?
The digital economies of South Africa and other parts of the African continent are changing rapidly. Most organisations, large and small, private and public, see the need to ride the wave of digital transformation, but often lack internal capacity to deal with the many challenges that this entails. But – where do they go to for help? Professional consulting companies are often seen as the best – and only – option. Many of the large international consulting players have a strong local presence. They are able to draw on a large body of international expertise and world-class experts. However, many local business leaders have ended up disappointed with the support they receive from international consulting houses. After paying top dollar the advice and services provided often lack local relevance. Many international consultants have very limited understanding of our local realities. They typically offer generic advice and inappropriate services.
The JCSE is a Centre at Wits University established in 2005. Our driving vision is to develop processes and people who will lead digital transformation in Africa and South Africa. We are steeped in the context of our local digital economy. We have educated many of its leaders and have influenced many of the decisions that have shaped the sector over the past 15 years. Together with our partners we are an integral part of this local digital economy.
The JCSE offers
locally relevant consulting and other professional services to local organisations seeking advice and support in their own digital transformation journey
JCSE's Professional Services Engagement Model
JCSE 's AREAS OF COMPETENCE
a selection of experts jcse has deployed on recent projects
JCSE has a small internal team, but has access to a large community of experts. These are drawn from Wits University Schools, Centres and Research Groups. We are also able to deploy experts from other South African and African universities, and those who work independently. All of the experts used in JCSE Professional Services assignments have strong technical or business competencies in the digital domain. They are also deeply rooted in the relevant local context.
The following is a selection of experts who have worked on recent JCSE projects.
Prof Barry Dwolatzky BSc(Eng), PhD, Fellow SAIEE, Fellow IITPSA
Barry Dwolatzky has over 40 years of experience in the digital sector. After graduating from Wits in 1979 with a PhD in Electrical Engineering he spent 10 years as a post-doctoral researcher in the UK. He returned to Wits in 1989. He heads up software engineering at Wits. He founded the JCSE in 2005 and established the Tshimologong Digital Innovation Precinct in Braamfontein in 2014. He was been recognised by the IITPSA as the South African IT Personality of the Year in 2013 and by Wits University in 2014 for distinguished service to Academic Citizenship. He is currently an Emeritus Professor and Director of the JCSE.
He has undertaken numerous research, consulting and mentoring projects for local organisations. He is an accredited CMMI instructor.
Key areas of expertise
Dr Lucienne Abrahams PhD
Luci Abrahams (PhD) is Director of the LINK Centre at Wits University, building research on digital innovation and how digital technologies influence change. Studies include: digital skills gap analysis; digital government strategy; scaling up innovation in tech hubs; open access in scholarly publishing (Open AIR research partnership); and health e-services improvement (Egypt-South Africa research partnership). Luci convenes the MA and PhD programmes in Interdisciplinary Digital Knowledge Economy Studies; and short courses in disruptive technologies, digital operations and leadership, and cybersecurity professional practice. She serves on the Board of TENET; and on the Evaluation and Review Reference Group for the review of the National Research Foundation. Luci is Corresponding Editor for The African Journal of Information and Communication, indexed in the SciELO Citation Index.
Key areas of expertise
Alok is one of South Africa’s foremost experts on organisational performance improvement. He has certifications in ITIL, 6-Sigma, ISO and CMMI. He is a CMMI Lead Appraiser and Instructor.
He has worked with JCSE on several process improvement initiatives. The most recent being with Altron Bytes.
Key areas of expertise
Professor Brian Armstrong, BSc(Eng), MSc(Eng), PhD
Brian Armstrong is one of the foremost ICT industry leaders in South Africa, with over 30 years of top level management experience in Telecommunications, IT, technology R&D and systems engineering, both in South Africa and abroad. He is widely regarded as a thought leader in digitalisation, convergence and business strategy. Brian is currently Professor in the Chair of Digital Business at the Wits Business School. He consults widely to industry and government on technological disruption and digital business and is an acclaimed public speaker on digital transformation and its socio-economic impacts. He is a non-executive director of Old Mutual Limited, the Huge Group and the Tshimologong Innovation Precinct.
Previously Brian spent seven years in Telkom, as Group Chief Operating Officer and Group Chief Commercial Officer, and at BT as Vice President for Middle East and Africa.
Brian completed his BSc (Eng) and MSc (Eng) at the University of the Witwatersrand in 1982 and 1984 respectively, and obtained his PhD from University College London in 1992.
Key areas of expertise
Barry Myburgh , Pr.Eng; B.Sc. Eng. (Elec.) (Wits); MBL (UNISA)
After graduating from Wits with a B.Sc Eng (Elec) degree, it did not take long for me to start working in the Computer Industry. Some years later I graduated from UNISA with a Master in Business Leadership (MBL) degree. (UNISA’s equivalent of an MBA.)
After gaining industry experience over a period of almost 20 years, I followed my passion and became a freelance consultant/ contractor to the IT industry. That led to over 30 years of experience mainly in project/ programme management and advisory situations.
Key areas of expertise
Recent JCSE Professional Services Projects
NOTE: Professional Service Projects are often subject to non-disclosure agreements. The descriptions of projects listed below are therefore sometimes generic so as to ensure Client confidentiality.
Market research into specific broadband technologies
The client is developing new business opportunities that will provide broadband connectivity in under-served communities in Southern Africa. The JCSE was contracted to carry out a detailed market analysis to inform the business case being developed by the client. The work involved a technology scan and a detailed analysis of key players in the sector. A financial model was developed to facilitate the analysis and comparison of various possible scenarios. Detailed reports and presentations were delivered.
Prof Barry Dwolatzky (JCSE, Project Lead), Dr Lucienne Abrahams (LINK Centre), Prof Brian Armstrong (Wits Business School)
Development of a “Work Opportunities Database” for the City of Johannesburg
Under the former Mayor, Herman Mashaba, the City of Johannesburg contracted the JCSE to implement a system to support a network of Work Opportunity Centres established throughout the City. The system developed is cloud-based (deployed on Microsoft Azure) and allows work-seekers and entrepreneurs to register their details. When a work opportunity is identified within the City (for example 100 people needed for 10 days to clean a public space) the system is used to allocate work-seekers to the task. Allocation of work opportunities is carried out in a fair and transparent manner. Software development interns were employed by the JCSE in developing the system. This formed part of their training.
Prof Barry Dwolatzky (JCSE, Project Lead), Raj Rajakanthan (Tshimologong Precinct, Project Manager), Lepsta Inc (Software Development Startup – Excellent Khumalo, CEO)
Supporting the Ugandan Ministry of ICT, through the Ugandan Institute of ICT (UICT), in developing and implementing a comprehensive strategy for growing the Ugandan digital economy
This is a new project that aims to help Uganda grow its digital economy. Various tried-and-tested JCSE programmes will be implemented within the Ugandan context in partnership with the UICT. Activities include setting up a technology innovation hub, delivering training, supporting CMMI adoption and analysing digital skills gaps in Uganda. Various Wits University programmes (for example the Professional Certificate in CIO Practice) will also be offered in Uganda via the JCSE.
Prof Barry Dwolatzky (JCSE, Project Lead), Andrew Sematimba and Patrick Mwesige (Kanara Solutions, a startup with offices in Johannesburg and Kampala)
Survey of ICT Skills in South Africa
In 2019 the JCSE conducted its 10th semi-annual ICT Skills Survey. The survey has two parts: (i) responses from companies identifying their current and future digital skills needs, and (ii) responses from individual digital professionals describing their current skills profile and future skills development plans. The 10 surveys provide a longitudinal data set of digital skills in South Africa. The Survey was carried out in partnership with the IITPSA. A new survey will be conducted in 2021.
Adrian Schofield (JCSE and IITPSA, Project Leader), Prof Barry Dwolatzky (JCSE)
Strategy Background Paper: Digital Skills Gap Analysis
This assignment titled FOUNDATIONAL PERSPECTIVE FOR SOUTH AFRICA’S DIGITAL SKILLS STRATEGY: BUILDING AGILITY, CREATIVITY AND PROBLEM SOLVING, produced a background paper, setting out the key trends and dynamics influencing South Africa’s digital skills needs. The research informed the design of the National Digital and Future Skills Strategy, South Africa, adopted by Cabinet in August 2020.
Dr Luci Abrahams (LINK Centre, Project Leader), Prof Barry Dwolatzky, Thabiso Thukani (LINK Centre)
Performance Improvement training, consulting and appraisal for Altron Bytes Technology
The JCSE, as an official partner of the US-based CMMI Institute, has worked with Altron Bytes Technology as it has traversed a performance improvement journey based on the CMMI for Development Model. The JCSE provided certified CMMI training, consulting and Appraisal services. In 2018 Bytes Technology was appraised at CMMI Maturity Level 3 . This makes it one of the few South African companies at this level. The company reports significant business benefits being derived from CMMI adoption.
Alok Goswami (JCSE, CMMI Lead Appraiser, Trainer and consultant), Prof Barry Dwolatzky (JCSE, CMMI Trainer)